Privacy Policy

1. Information We Collect

When you purchase products or communicate with Soghat-e-Chakwal, we collect necessary shipping and contact details including:

• Your full name and contact number
• Delivery address, city, and province
• WhatsApp phone number (for tracking and customer service)
• Email address (if provided for receipt notifications)
• Order history and communication transcripts

2. How We Use Your Information

Your information is used strictly to fulfill your orders, arrange delivery with our domestic courier partners, coordinate via WhatsApp for address verification, and provide customer support.

We do not sell, rent, or trade your personal information to third-party advertisers.

3. Payment Security

We offer Cash on Delivery (COD) and Direct Bank Transfer. We do not store credit or debit card numbers on our servers. All transactions adhere to strict domestic security guidelines.

4. Contact Regarding Privacy

For any queries or data deletion requests, contact us on WhatsApp at +92 300 8325693 or visit our office at Street 1, Shop MC33, Ghauri Town, Phase 7, Islamabad.